Navigating OJK POJK 12/2024: Drona Pay's Four Pillars of Anti-Fraud Compliance in Indonesia

Indonesia's digital economy is thriving — from instant payments to mobile wallets, innovation is transforming the way tens of millions of people transfer money daily. But with growth, risk comes.

Financial crime is increasingly complex, and regulators are acting quickly to keep pace.

To enhance consumer protection and system confidence, Otoritas Jasa Keuangan (OJK) — Indonesia's Financial Services Authority — issued POJK Regulation No. 12/2024, a robust regulation mandating all Financial Services Institutions (LJKs) to adopt a Four-Pillar Anti-Fraud Strategy.

For banks and fintechs, compliance is mandatory. It's a strategic imperative — one that requires real-time monitoring, smarter information sharing, and transparent reporting.

At Drona Pay, our cloud-native, real-time risk platform is designed to assist LJKs in complying with — and exceeding — OJK's four pillars, building a defense that is not only compliant, but actually future-ready.

Pillar 1: Prevention — Preventing Fraud Before It Even Begins

The first pillar is about prevention: catching and avoiding risks before they become fraud. This means robust onboarding checks and proactive transaction monitoring.

How Drona Pay Helps:

Our system employs Behavioral Biometrics and Smart Profiling to learn about how genuine users act — their typing cadence, device usage, and activity patterns.

If something "doesn't feel right," like out-of-pattern keystroke timing or spoofed device activity, Drona Pay alerts right away.

This helps institutions identify risky sessions early on, prevent remote access attacks, and initiate stronger KYC or AML verification before a bogus transaction can be executed.

Pillar 2: Detection — Real-Time Insight, Real-Time Defense

The second pillar is detecting fraud as it occurs.

OJK requires LJKs to apply sophisticated analytics — including AI and machine learning — to detect suspect activity in milliseconds.

How Drona Pay Assists:

Our AI-based Transaction Monitoring Engine handles millions of events in real-time using rule-based logic blended with adaptive machine learning.

It identifies:

Velocity Anomalies: Transactions higher than standard speed or frequency thresholds.

Geolocation & IP Risks: High-risk IPs, VPNs, and infeasible travel situations.

Mule Account Activity: Leveraging Graph Network Analysis, Drona Pay charts clandestine account connectivities and money movement in multiple tiers — one of the OJK's top areas of emphasis.

The two-layer system addresses flexibility and accuracy, providing financial organizations with the visibility and control where it is needed most.

Pillar 3: Investigation, Reporting & Sanctions — Handling Incidents the Right Way

The third pillar calls for LJKs to conduct fraud cases well, impose sanctions, and report occurrences to OJK in strict timelines.

How Drona Pay Assists:

Our Integrated Case Management System consolidates all alerts, data points, and communications into one workspace.

Chief capabilities are:

Audit Trails: Each action — from alert to closure — is automatically recorded to ensure regulatory compliance.

Workflow Automation: Escalates high-priority cases to the appropriate teams in real-time.

Regulatory Reporting: Produces submission-ready reports according to OJK guidelines, maintaining timely and error-free submissions.

The outcome: Accelerated investigations, streamlined documentation, and total accountability.

Pillar 4: Monitoring, Evaluation & Continuous Improvement

Long-term resilience is the fourth pillar, constantly assessing and refining anti-fraud systems. 

How Drona Pay Assists

Our Data Analytics and Risk Scoring Platform brings together data from core banking, cards, payment, and CRM systems — providing insights directly back into the risk engine.

This makes possible:

Continuous Model Tuning: ML models retrain automatically as new fraud patterns develop.

Adaptive Risk Scoring: Every customer's risk score dynamically changes in real time, meaning the system learns and adapts to shifting behaviors without the need for manual adjustments.

By converting each occurrence into insight, Drona Pay enables institutions to build stronger fraud defenses over time — not merely comply with today's checkboxes.

Creating a Safer Digital Economy

By covering all four pillars of OJK POJK 12/2024, Drona Pay enables Indonesian financial institutions to do more than comply with regulation — build resilience, transparency, and customer confidence.

As Indonesia drives the region's digital expansion, real-time risk intelligence will be the determining factor between compliance and confidence.

We at Drona Pay take pride in assisting our partners in both.